Our programs, services, and 5-step iterative process will lead your bank to higher growth and a better bottom line.
Too often, the annual meeting is the only time companies look at their mission, vision, and core values. What if these played an active role every day, and helped improve the bottom-line? Defining these core pieces can help you discover your unique strengths, and start using them to compete.
You have a sense for your institution’s strengths and vulnerabilities, but specifically, how do they affect your performance? Define them and analyze their effect. Powerful market analytics can uncover opportunities you might not have realized, and help you position your organization to perform.
You know what works. What’s exciting now is that you have data to formulate a strategy, assess your appetite for risk, and set objectives. A sound strategy will not only make you a stronger financial institution, it will leave competitors wondering how you did it.
With your strategy in place, you’re ready to put it into motion. In this stage, you’ll create a playbook that sets the pace for closing the gap between your institution’s current position and its strategic goals.
The plans are in place, the strategy is set, and you are executing your playbook. But you’re not done yet. Now, actively track results against your targets – and against your peers. If adjustments are needed, you’ll be able to pivot as you go and keep your plan on course. You’re getting things done, seeing results, and the data shows that your organization is moving toward your goals.
The saddest thing I see with banks and credit unions is probably not what you'd think.
It's not a lack of passion for people, or even a disparate set of products that fail to match up with customer needs. In fact, banks and credit unions excel at both of these and they play a big role in creating a unique customer experience.
I could continue to list things, but you still wouldn't guess. Why? Because it's something we don't even think about it's so foreign to us.
Smart choice - that's a bold statement. But believe me, I wouldn't use those words if it weren't the truth.
The New Year is a great time to prep and review. That's why I've picked the top 3 Lunch 'n Learns you should review before diving into 2018.